Fox Creek Spring

Fox Creek Spring

Small Business 101: Condensed

Monday, April 3rd, 2017

 

 

 

Customer Service 101: Condensed

Tuesday April 4th 2017

 

Price Yourself Right Workshop

Wednesday, April 5th 2017

 

Registration is now open – Register to reserve your spot by clicking one or more of the Workshop Choices Below.

All the workshops:

  • Are free but require a $10 deposit to hold the space due to limited seating.
  • Located at Timber Ridge Inn and Suites in Fox Creek
  • From 7pm – 9pm

Small Business 101 Condensed

Monday April 3rd

By the end of this condensed version of the Small Business 101 workshop, participants will understand how to:
· start a business
· develop a business plan
· get financing for your business

Customer Service 101 Condensed

In this 2 hour condensed workshop, we’ll cover the customer service basics that will bring your customers back for more.

By the end of this session, participants will know how to:

  • Recognize how attitude affects customer service
  • Identify your customers’ needs
  • Use outstanding customer service to generate return business
  • Build good will through in-person customer service
  • Deal with difficult customers

Price Yourself Right Workshop

In this workshop, participants will learn how to juggle multiple variables to determine pricing that works for their product and service and the market they serve. Great for start-ups and expansions to determine the right pricing for satisfaction and growth.

The most wonderful time of the year

The most wonderful time of the year

Most people look forward to December due to the holiday season and festivities. Don’t get me wrong, I do too! But what has really got me excited in December over the past three years has been planning. Yeah, I know, it doesn’t sound exciting, but it is!

Planning, for me, has been the true difference between letting life happen and being my own boss. It’s been a hard fought battle. Partly because I’m stubborn and partly because I was misinformed about what planning and setting goals was all about.

When I started my first home based business nearly 20 years ago, I didn’t have a clue what a business plan entailed. I thought because I didn’t need money to start my venture (I had no credit and I had no idea that places like Community Futures existed back then!) that a plan was a waste of time and effort. I was wrong, but I wouldn’t learn that for another five years.

And even then, I was resistant to a formal business plan.

I’m a creative. I don’t like rigidity. No one is going to see it but me, why do I need to write it down.

I had a lot of excuses. And all they did was blind me from opportunity, limit my growth and left a boatload of money on the table.

I can see that now. The 20/20 vision of hindsight is both a gift and curse.

So now, I’m on the other side. And a huge proponent of business plans. Whether you need outside money to get your dream rolling or not. And so I’m thrilled that Lynette Chandler’s Blog Energizer let me know that December is officially “Write a business plan month”

I don’t know how long this month has been celebrated or who invented it, but this month…I’ll be rolling with it. And sharing tons of tools and resources for you to get rolling on your business plan if you don’t have one already.

The fact is that businesses that have a plan in place last longer and make more than those who don’t.

So what’s your excuse? Let’s break through the barriers this month and make it happen.

 

Facebook Live: Inspiration with Trisha Miltimore

Facebook Live: Inspiration with Trisha Miltimore

Do you often wonder if there’s something more to life and business than you’re living?
Do you yearn for a rock star lifestyle and wonder how a regular person like you can get there?
Do you feel stuck living life without passion or purpose?

If you answered yes to any or all of the above, you’ll want to tune in to our Facebook Timeline at 10:30am on November 1st, 2016

Join us Live Online! November 10th, 2016

Register now for a reminder to attend & to be registered for in-session prizes!

Want to Know How to Rock Your Life & Business?

Then join Patrysha with special guest Trisha Miltimore Live Online –November 10th, 2016

Frequently Asked Questions

If you don’t see your question answered below, email your question by clicking here.

Absolutely. This is a Facebook Live Broadcast, so it’s available wherever you are in the world. You’ll still want to register, but when it asks where you’re from just click OTHER as your choice.

Trisha Miltimore is an International Speaker, Broadcaster and PASSION IGNITER inspiring people to SHINE by connecting with their authentic selves and stepping “outside of the box” towards self-awareness. As a momma of three and business leader, Trish knows first hand the hardships and privileges of PURSUING YOUR PASSION including what it takes to ignite and maintain an attitude of success. A curator of ROCK YOUR LIFE WISDOM Trisha teaches proven strategies to reach your goals and FLOURISH at the same time. Her down-to-earth style is refreshing. Her messages are clear, practical and transformational. A profound storyteller, Trisha empowers others to MANIFEST MOMENTUM via a BEAUTIFUL BOLD BLEND of inspiration & personal insights.

This momma of three delivers high-energy enthusiasm that is so very, very CONTAGIOUS.

Learn about balance

How does a mom of three balance kids, multiple business and practice self love without losing her mind?

Explore Life Coaching

Get your questions answered through this interactive Facebook Live session.

Motivational Speakers – Should You Use Them at Work?

Motivational Speakers – Should You Use Them at Work?

Motivational Speakers - Should You Use Them at Work-Are you having a lag in productivity? Does your workforce seem stressed out and in need of a mental boost? You may be considering hiring a motivational speaker to come put some of that zip and drive back into your employees.

Motivational speakers are people who are paid to come speak at your work. You may use them just on their own, or as the key note speaker for a conference or team-building workshop. They can be someone who has succeeded in business athletics or some other field, someone famous, or someone who is just really good at getting the best out of people.

If you find the right speaker, you will see a marked improvement not only in performance but also in general morale. Instead of sitting around the water cooler gossiping or complaining about work and family, they’ll be talking about they’ve learned, coming up with new ideas, and lighting a fire under each other to get more accomplished.

In order to get the most out of a motivational speech, you need to find a speaker that meets the needs of your company or workforce. While there are some problems that show up in almost every work environment, each workplace is unique. If your workers are having problems because they aren’t working together, a speaker talking about finding motivation isn’t going to help much. You have to tailor your solution to your problems.

In addition to increasing the productivity and morale of your workforce, if used properly, motivational speakers can also help promote your company and encourage new hires to want to come aboard. Often you can take speakers and use their speeches for recruiting videos, and even as training videos for new hires. They can also be used in materials for potential investors to show how you motivate your workers and emphasize your company philosophy. Of course, use of the speech is something you need to check on with your potential speakers before you hire them.

The biggest con of hiring a motivational speaker at work is probably the money. Depending on who you hire to come in, speakers’ fees can go from reasonable to astronomical. Not only will you have to pay their fees and sometimes expenses, you will also lose profit from lack of working during their speech. And no speaker is going to guarantee a rise in productivity or profits after they’ve made their speech.

Even if a speaker does motivate your workforce and raise productivity, it’s probably not going to last forever. The luster of a speech fades with time. If you want to keep the boost going, you’re going to have to make a plan to continually remind people of the speaker (and this is hit and miss on whether it will work).

If you put thought and effort behind it, choose an appropriate speaker, and back up their presentation with further learning and support, you’re probably going to notice a big difference in your workers, and in your company as a whole.

If you are thinking about hiring a speaker for your business or service organization, consider our in-house speaker, Patrysha from Community Futures Yellowhead East. She’d be happy to create and deliver a presentation for your workspace on topics including customer service, personal growth, increasing tips and other relevant topics.

Virtual Networking 101

It’s been said that “no man is an island” – this couldn’t be more true when it comes to working online. Particularly when you’re working from home; it’s very easy to get into a “lone worker” mentality. Avoid this by using our networking tips to help you expand your network.

#1 – Build a support system. Find others in your field or work and build up a support system. These people will not only understand your business but they’ll also be able to support you in a number of ways, such as sending new business referrals your way or recommending a great service provider. Of course, you’ll also want to help them in return.

But more importantly, a great support system is just that – support. Your support network will be able to understand the unique issues and dilemmas of your business and may be able to offer advice and a helping hand whenever needed.

You can build your support network by joining like-minded mastermind groups or finding local events in your area. A quick search on the internet or asking other colleagues should give you several options.

#2 – Go to seminars and events. Especially if you’re working from home you may think that going to a seminar is too difficult or perhaps not worth it. But it’s been said that many great business relationships (and friendships) have been formed at these events.

If a large seminar seems daunting, start with a smaller-scale event. You may even be able to find one locally rather than having to fly out to a different area. And keep in mind that no one expects anything from you at these events; you can participate as much or as little as you feel comfortable with. Having said that, this is a great time to network and make new business relationships.

#3 – Network online. If you can’t make it to an event or want to find a good networking option in between events, online forums can be a great tool. Visit several and read through the posts before deciding on where you want to spend your time. Forums can be time consuming so you’ll want to choose wisely.

A good forum will have members who are courteous and genuinely interested in helping each other and building support networks. Do your part by contributing where you can as well. And do take your time to familiarize yourself with the forum rules and etiquette before joining in – this will help you avoid potentially embarrassing situations.

Ask around for recommendations from people you trust. If you can’t come up with recommendations, then a simple online search should bring up several results. Do your homework and go with the one you feel most comfortable with.

#4 – Join a mastermind group. A mastermind group is a like-minded group of people who come together to help and support each other. Many great businesses have been built on the mastermind concept. Although these groups will usually cost a certain amount to join, you may make the initial investment back several times over.

However, not all mastermind groups are created equal. You’ll want to find a group that will offer support in a positive manner. A good aim is a group of different abilities, including some entrepreneurs whom are more successful than you are – this will ensure that you’re getting great advice from people who have “been there and done that.”

Above all, no matter which networking option you choose, it should make you feel good and ultimately help your business. And remember, give back wherever you can as well.

The Dangers of Being Inconsistent

The Dangers of Being Inconsistent

The Dangers of Being InconsistentStarting your own business can be a great way to make income and have a more flexible career. There is one big problem with being your own boss, though – you are responsible for holding yourself accountable. This means that if you’re not the most disciplined and dependable person, you’re probably going to have problems running a consistent business. But, there is hope.

The biggest problem with inconsistent work is inconsistent income. If you get a lot of work done one month and not a lot done the next, depending on your business, your income is going to change drastically from month to month, putting a strain on your budget and financial security.

You may also be inconsistent in your communication, sometimes responding quickly, other times putting things off. Or not being consistent in the way you communicate expectancies and what you’re going to do. This not only makes you look unreliable and undependable, but can also result in misunderstandings between you and your customers, further worsening the problem.

When you think of inconsistent work, you often think time-wise. An inconsistent worker often doesn’t meet deadlines or sometimes can or cannot be available for work. However, you can be always prompt and available and still be inconsistent. You can vary not only in when you do work and how long, but also in the quality of work. You may provide excellent work sometimes, or sloppy sub-par work at other times. This can make people leery about hiring you. They know you can provide quality work, but they don’t know that they can count on it.

So, it’s easy to say “I’m going to be more consistent”, but if it’s not in your nature, actually becoming consistent is a much more difficult task. Here are a few tips for getting yourself back on track.

– Make a plan. It’s hard to stick to a specific plan when you don’t have one. Take some time to sit down and make a plan of exactly how you want to conduct business. This can include anything from how long you take to respond to customer requests, to the minimum quality of work you will accept from yourself. Try concentrating on fixing your weakest points, but don’t ignore other aspects. Otherwise you may begin slacking on those areas as you improve elsewhere.

– Set up checks and balances. If your problem is being late with work, set up specific mini-deadlines within projects and make sure you meet them. If your trouble is varying work quality, look into your situation, find the root cause of the drop in work and set up a check to make sure work quality doesn’t suffer when something is different or goes wrong. You can even set up reward and punishment systems for when you do well or poorly.

– Call for back-up. Have you tried and tried to improve your work with no luck? Why not ask a buddy to back you up. You can have them call you at scheduled times to see how you are progressing, double check your products before they go to customers, or help you work out a plan to better communicate with your customers and run your business. If you don’t have a buddy you can trust, you can always hire someone to help you get your life and business in order.

Remember that you can’t change your whole work ethic overnight, it takes work and dedication. But the key is that it can be done and you can become dependable and successful.