Encouraging Excellence in Customer Service

Encouraging Excellence in Customer Service

Encouraging Excellent Customer Service from Patrysha Korchinski on Vimeo.

In this video, business advisor and certified business coach, Patrysha talks about the importance of customer service and challenges you to be a part of the encouragement by nominating excellence in your community through the small business awards sponsored by your local Chamber of Commerce.

Whitecourt and Woodlands County – Nominate online at  www.surveymonkey.com/r/2015SBWAwards

Barrhead Chamber of Commerce Awards – Nominate online at http://barrheadchamberofcommerce.com/business-excellence-awards-nomination-form

GROWTH Business Excellence Awards – Nominate at http://growthalberta.com/our-work/business-awards

We know that Onoway Chamber of Commerce & Fox Creek Chamber of Commerce have awards coming up too, and we’re just waiting word on how to nominate there. If you have any further links to add to support awesome customer service in our area, let me know!

The Emerging Enlightened Approach to Entrepreneurship

The Emerging Enlightened Approach to Entrepreneurship


Michael “Pinball” Clemons

This past Tuesday, the Whitecourt & District Chamber of Commerce hosted an Economic Forum featuring two national level keynote speakers and several exciting reports on community economic projects. The afternoon to evening affair included several reports and announcements including:

a) the surprising (at least to me, I hadn’t even heard whispers of rumours) announcement that commercial flights to Calgary may be flying four times a week by this spring,

b) an overview of the recent World Snowmobile Invasion including the two Guinness records challenged over the five day event that entertained 14,000,

c) An overview of the vision and plans from the developer behind the recent Senior Living Development made possible by the recently announced Affordable Senior Living Initiative (ASLI)


Barb Stegeman – 7 Virtues

The meal, catered by the team at Eagle River Casino and Travel Plaza, was amazing. As was the wine, provided by CJ’s Liquor, was wonderful according to two of the guests at the table was at. I was driving, so I didn’t sip – but it looked good.

Such events encourage me to believe we are actually entering an age of enlightenment when it comes to entrepreneurship. It is at least evident in the speakers chosen to speak to our leaders and leaders to be.  Barb Stegeman, author of 7 Virtues of A Philosopher Queen and founder of 7 Virtues, the perfume company that trumpets Make Perfume, Not War and got a boost from an appearance (and investment) on Dragon’s Den & Michael “Pinball” Clemans, one of the most famous former players of the CFL’s Toronto Argonauts and also one of the most popular professional athletes in the history of Toronto.

Both are social entrepreneurs and leaders whose message goes far beyond just business.

And as I sat there it occurred to me that either business was never what I perceived it to be, or we’ve entered a new age of enlightenment in business. Either way – it’s exciting to be a part of!

It just makes my dream job that much dreamier…

That the thought-leaders think along the same lines which

1. Entrepreneurship is a path to empowerment

2. Excellence and humility are mandatory traits for success

3. Success defined only by dollars earned is empty.

4. Guided by vision and purpose, (and daily practice of the virtues), physical and spiritual wealth are achieved.

5. Teamwork, co-operation and gratitude are part of even the “solo” successes.

Were you there? What nuggets did you take home from the Forum?