Encouraging Excellence in Customer Service

Encouraging Excellence in Customer Service

Encouraging Excellent Customer Service from Patrysha Korchinski on Vimeo.

In this video, business advisor and certified business coach, Patrysha talks about the importance of customer service and challenges you to be a part of the encouragement by nominating excellence in your community through the small business awards sponsored by your local Chamber of Commerce.

Whitecourt and Woodlands County – Nominate online at  www.surveymonkey.com/r/2015SBWAwards

Barrhead Chamber of Commerce Awards – Nominate online at http://barrheadchamberofcommerce.com/business-excellence-awards-nomination-form

GROWTH Business Excellence Awards – Nominate at http://growthalberta.com/our-work/business-awards

We know that Onoway Chamber of Commerce & Fox Creek Chamber of Commerce have awards coming up too, and we’re just waiting word on how to nominate there. If you have any further links to add to support awesome customer service in our area, let me know!

For Sale

For Sale

Although the asking prices for the following businesses exceed our office maximum of $150,000, Community Futures Yellowhead East can help with:

  • Business planning assistance
  • Business training
  • Business coaching
  • Networking connections and local introductions

Turnkey Carpet & Flooring Sales & Installation

After over 27 years, this local business owner is aiming to retire after finding an owner willing and able to take over the reigns of this consistent performer.  With an annual revenue of just under $2 million dollars and a ready to fire transition plan, it’s $675,000 asking price is more than our lending limits allow – but we’ll be happy to help in any way we can.

 Strawson’s General Store

Another owner is seeking to retire in the beautiful hamlet of Fort Assiniboine. You can choose to retain the old-time country feeling or add your own style to this unique business that includes grocery, hardware, tobacco, hunting and fishing licences and supplies retail. The asking price of $380,000 includes 55ftx110ft lot, 50ftx60ft building, 20ftx30ft storage shed, approx. $80,000 worth of equipment and fixtures, and approx. $76,000 worth of inventory. Again, out of the price range of our lending limits, but we’re happy to assist in any way we can.

For further information about either of these businesses for sale within our region, please contact the current owners directly by clicking on the links to their Business Broker ads. If you want to talk to someone in our office, please call 1-877-706-3500.

Trade Show Testimonial – One

Trade Show Testimonial – One

The first video from the Trade Show testimonials series, where trade show attendees shared their favourite local places to shop, eat and play for a chance to win the gorgeous gift basket from Beaver Creek General Store. The winner was a sweet little girl who got up in front of the camera and proceeded to name absolutely nothing local 🙂

In this mini-sode you’ll hear praise for Mountain Pizza and Steak (which I always call Mountain Steak and Pizza, but I’m wrong!) , Elli’s Electric, Violet Mae’s Bakery and Home Hardware.


The Emerging Enlightened Approach to Entrepreneurship

The Emerging Enlightened Approach to Entrepreneurship


Michael “Pinball” Clemons

This past Tuesday, the Whitecourt & District Chamber of Commerce hosted an Economic Forum featuring two national level keynote speakers and several exciting reports on community economic projects. The afternoon to evening affair included several reports and announcements including:

a) the surprising (at least to me, I hadn’t even heard whispers of rumours) announcement that commercial flights to Calgary may be flying four times a week by this spring,

b) an overview of the recent World Snowmobile Invasion including the two Guinness records challenged over the five day event that entertained 14,000,

c) An overview of the vision and plans from the developer behind the recent Senior Living Development made possible by the recently announced Affordable Senior Living Initiative (ASLI)


Barb Stegeman – 7 Virtues

The meal, catered by the team at Eagle River Casino and Travel Plaza, was amazing. As was the wine, provided by CJ’s Liquor, was wonderful according to two of the guests at the table was at. I was driving, so I didn’t sip – but it looked good.

Such events encourage me to believe we are actually entering an age of enlightenment when it comes to entrepreneurship. It is at least evident in the speakers chosen to speak to our leaders and leaders to be.  Barb Stegeman, author of 7 Virtues of A Philosopher Queen and founder of 7 Virtues, the perfume company that trumpets Make Perfume, Not War and got a boost from an appearance (and investment) on Dragon’s Den & Michael “Pinball” Clemans, one of the most famous former players of the CFL’s Toronto Argonauts and also one of the most popular professional athletes in the history of Toronto.

Both are social entrepreneurs and leaders whose message goes far beyond just business.

And as I sat there it occurred to me that either business was never what I perceived it to be, or we’ve entered a new age of enlightenment in business. Either way – it’s exciting to be a part of!

It just makes my dream job that much dreamier…

That the thought-leaders think along the same lines which

1. Entrepreneurship is a path to empowerment

2. Excellence and humility are mandatory traits for success

3. Success defined only by dollars earned is empty.

4. Guided by vision and purpose, (and daily practice of the virtues), physical and spiritual wealth are achieved.

5. Teamwork, co-operation and gratitude are part of even the “solo” successes.

Were you there? What nuggets did you take home from the Forum?