Fox Creek Spring

Fox Creek Spring

Small Business 101: Condensed

Monday, April 3rd, 2017

 

 

 

Customer Service 101: Condensed

Tuesday April 4th 2017

 

Price Yourself Right Workshop

Wednesday, April 5th 2017

 

Registration is now open – Register to reserve your spot by clicking one or more of the Workshop Choices Below.

All the workshops:

  • Are free but require a $10 deposit to hold the space due to limited seating.
  • Located at Timber Ridge Inn and Suites in Fox Creek
  • From 7pm – 9pm

Small Business 101 Condensed

Monday April 3rd

By the end of this condensed version of the Small Business 101 workshop, participants will understand how to:
· start a business
· develop a business plan
· get financing for your business

Customer Service 101 Condensed

In this 2 hour condensed workshop, we’ll cover the customer service basics that will bring your customers back for more.

By the end of this session, participants will know how to:

  • Recognize how attitude affects customer service
  • Identify your customers’ needs
  • Use outstanding customer service to generate return business
  • Build good will through in-person customer service
  • Deal with difficult customers

Price Yourself Right Workshop

In this workshop, participants will learn how to juggle multiple variables to determine pricing that works for their product and service and the market they serve. Great for start-ups and expansions to determine the right pricing for satisfaction and growth.

Encouraging Excellence in Customer Service

Encouraging Excellence in Customer Service

Encouraging Excellent Customer Service from Patrysha Korchinski on Vimeo.

In this video, business advisor and certified business coach, Patrysha talks about the importance of customer service and challenges you to be a part of the encouragement by nominating excellence in your community through the small business awards sponsored by your local Chamber of Commerce.

Whitecourt and Woodlands County – Nominate online at  www.surveymonkey.com/r/2015SBWAwards

Barrhead Chamber of Commerce Awards – Nominate online at http://barrheadchamberofcommerce.com/business-excellence-awards-nomination-form

GROWTH Business Excellence Awards – Nominate at http://growthalberta.com/our-work/business-awards

We know that Onoway Chamber of Commerce & Fox Creek Chamber of Commerce have awards coming up too, and we’re just waiting word on how to nominate there. If you have any further links to add to support awesome customer service in our area, let me know!